🪴 Asynchronous Design Critique: Giving Feedback – A List Apart
Poor feedback can create confusion in projects, bring down morale, and affect trust and team collaboration over the long term
Content
- Observation - who’s perceptive is this from and what do they see
- Impact - why what they see should be changed,
- Question - use a question if possible (allows more space for solutions), this can change per person or team.
Tone - Respectful matters
- timing - stage of project matters
- attitude - be constructive
- form - words matter and can effect each person differently
Get feedback on your feedback.
Provide context, don’t assume. This is more important when giving feedback across teams.
Comment should always be about the work and never about the person.
Don’t hide your discussions they may be valuable history in the future on why a decision was made.